🟢 Welcome to Our Help Centre
Need answers fast? You’re in the right place. Browse our most popular topics or get in touch—we’re here to help.
📚 Popular Topics with Questions
🚚 Delivery & Shipping
Where do you deliver?
We currently deliver across the UK and select international locations. You can check delivery availability at checkout.
How long does delivery take?
Standard delivery takes 2–5 business days. Express options are available at checkout.
Can I track my order?
Yes! Once your order is dispatched, a tracking link will be emailed to you.
🔄 Returns & Refunds
What items are returnable?
Unopened and unused items can be returned within 14 days of delivery. Perishable or personalized goods are not eligible.
How do I request a refund?
Simply contact our support team with your order number and reason. We’ll guide you through the process.
Where do I send returns?
Returns should be posted to: Returns Dept, Health organic,Greater Manchester WN5 9LU UK.
🛒 Ordering & Payment
What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, and bank transfers.
How do I use a discount code?
Enter your code at checkout in the “Promo Code” field and click “Apply.”
Why was my payment declined?
This may be due to insufficient funds, expired card, or bank restrictions. Please try another method or contact your bank.
🌿 Product Information
Are your products certified organic?
Yes. All our products are certified by recognized UK organic bodies like Soil Association or EU Organic.
Where do you source your herbs?
We partner with trusted local and global farms known for ethical, sustainable sourcing.
How do I store my supplements?
Keep supplements in a cool, dry place away from direct sunlight. Always seal containers tightly after use.
📨 Still Need Help? Submit a Question
📞 Quick Contact Options
💬 Live Chat: Mon–Sat, 9 AM – 6 PM
📧 Email: myhealthorganic@gmail.com
📞 Phone: +44 746 2244 445