🔄 Returns & Refunds Policy

Shop with Confidence—We’ve Got You Covered

At [Your Store Name], your satisfaction is our priority. If something isn’t quite right, we’re here to make it right.

📦 What Can Be Returned?

You can return most unopened and unused products within 14 days of receiving your order.

Eligible items include:

• Unopened supplements, teas, or herbal products
• Items in original packaging with tamper seals intact
• Non-perishable health accessories (e.g., bottles, tools)

❗ We cannot accept returns on:

• Opened or used food/supplements
• Perishable items (e.g., fresh produce)
• Clearance or promotional items marked as final sale

💰 Refund Options

Once your return is received and inspected, we will:

• Approve the refund and credit your original payment method
• Notify you via email about the status
• Process refunds within 5–7 business days

🔁 You may also choose a store credit or exchange.

🚚 How to Return an Item

1. Contact us at myhealthorganic.com with your order number and reason for return.
2. Wait for a return authorization and instructions.
3. Package the item securely and include your order details.
4. Ship to:
   
   Returns Department
   Greater Manchester WN5 9LU UK
   

📦 Return shipping is at the buyer’s expense unless the item was faulty or incorrect.

📷 Damaged or Incorrect Items

If your order arrives damaged, incomplete, or incorrect:

• Please email us within 48 hours of delivery
• Include clear photos of the issue
• We will arrange a replacement, refund, or credit immediately

📞 Need Help?

✅ Good to Know:

• We comply fully with the UK Consumer Contracts Regulations.
• Returns that do not meet policy conditions may be rejected.

💚 Thank you for choosing Health-Organic—your wellness, our mission.